I finally got around to talking to US Bank about their outrageous fees for foriegn currency exchange and they agreed to reverese the charges for the two most egregious line items--more than 80 dollars for two transactions. Chris, the customer service rep explained to me that they can only reverse two charges per year. Fine, but I'm willing to bet anything that if they do this again, and they will, that if I elevate the call to one supervisor and then the next supervisor I will eventually find someone at US Bank who reverse whatever charge I want under threat of losing me as a customer. And if not, well, there are a few other credit cards on the market who will be happy to have my business.